Forum Discussion
EA_Blueberry
Community Manager
7 years agoLet me know of the following so we can find out what's causing this:
- Is it a physical copy of the game or digital?
- Are you installing the game on an external hard drive?
- Do you have any devices attached to the USB slot on your Xbox?
- Which mode(s) is it crashing in and if it's franchise, do you use custom created players? We're tracking an issue for that here.
7 years ago
Nope not franchise and it’s a downloaded version from the microsoft store stored on the hard drive. Have no other issues with any games and never had an issue like this before. I have ample amounts of space. It’s a whole new issue. Crashes when playing online before you even start and also in practice mode and MUT.
- EA_Blueberry7 years ago
Community Manager
Can you try going to My Games & Apps>Highlight Madden 20>Press Start>Manage Game>Clear the game saved data (local and cloud).
Launch the game. Let me know if that helps. 👍- 7 years ago
Will do when back at home later. Thank you!
- 7 years ago
Still doesn’t work
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