Madden 20 PC crashing every single game

Question

Product: Madden NFL 20Platform:PCWhich console generation do you have? What is your gamertag/PSN ID? Date/time issue occurred alwaysWhat type of issue do you have? Crash/FreezeWhich mode has this happened in? Face of the Franchise - QB1Summarize your bug So I bought Madden 20 two days ago and have so far being unable to play a single game. The game mostly runs fine with the occasional freeze for a couple of seconds, however, without fail the game will completely crash my whole pc (reboot required). every. single. game. I have tried updating Windows 10 to the latest build (I was quite far behind, thought this would be the problem) to no avail. My specs are: Intel Core i5-4670K @ 3.40 GHz 16GB RAM Nvidia Geforce GTX 1050Ti 4GB RAMHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Play any game with the above specsWhat happens when the bug occurs? PC crash, reboot required What do you expect to see? Game continues PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB 16GB‌So I bought Madden 20 two days ago and have so far being unable to play a single game. The game mostly runs fine with the occasional freeze for a couple of seconds, however, without fail the game will completely crash my whole pc (reboot required). every. single. game.I have tried updating Windows 10 to the latest build (I was quite far behind, thought this would be the problem) to no avail.&nbsp;My specs are:&nbsp;Intel Core i5-4670K&nbsp;@ 3.40 GHz16GB RAMNvidia Geforce GTX 1050Ti 4GB RAM

lmminence · Answer

So I bought Madden 20 two days ago and have so far being unable to play a single game. The game mostly runs fine with the occasional freeze for a couple of seconds, however, without fail the game will completely crash my whole pc (reboot required). every. single. game.

I have tried updating Windows 10 to the latest build (I was quite far behind, thought this would be the problem) to no avail.

My specs are:

Intel Core i5-4670K @ 3.40 GHz

16GB RAM

Nvidia Geforce GTX 1050Ti 4GB RAM

Attached full DxDiag

ea_barry · Answer

@lmminence&nbsp;

Please try the following:

Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Disconnect any additional peripherals, USB sticks/hard drives etc.

Thanks.

ehanzilla · Answer

this doesnt work mr community manager. maybe get to your dev team and let them know that the game isnt playable for some people

itwazlagiswear · Answer

We didnt have these issues until your latest update.&nbsp;

itwazlagiswear · Answer

Can we get an update on a potential fix coming for this. Its been weeks since the last update broke the game for alot of us PC CFM players. Its seriously frustrating having to reload the game just to play CFM games.&nbsp;

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Madden 20 PC crashing every single game

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