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Hey @aztec28maya5.
When you've got a chance can you give this a shot for me to see if it helps at all?
Open up your Xbox Settings, then go to Network Settings. From there go to Advanced Options and select the option to clear the Alternate MAC Address. The Xbox will restart after that.
Let me know it goes after that. Thanks!
/Kent
- 3 years ago
I did this and it is till not working
- 3 years ago
Same
- 3 years ago
Mine is doing the same thing
- 3 years ago
did the same thing
- 3 years ago
Same issue. I’ve done all the troubleshooting and can only play game offline.
- 3 years ago
Well what i just did was go offline then turned it back on again and i made it to game play
- 3 years ago
I started having this issue on Sunday evening and it's still occurring. Nothing with troubleshooting the mac address or DNS or any network settings has worked. I can't "play offline" as I only have it digitally.
Need help.
- 3 years ago
still does not work
- 3 years ago
Same. We have Madden 20. We play regularly. Past month can't load it anymore, just stops at "showtime"... is there any explanation or fix?
Clearing the Mac cache did nothing
- 3 years ago
This did not fix it for us, even after clearing the Mac cache. We have Madden 20. But for past month it stops loading at "showtime". Just gets stuck with the music on repeat saying "big moments".
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