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EA_Kent
Community Manager
6 years agoHey @aztec28maya5.
When you've got a chance can you give this a shot for me to see if it helps at all?
Open up your Xbox Settings, then go to Network Settings. From there go to Advanced Options and select the option to clear the Alternate MAC Address. The Xbox will restart after that.
Let me know it goes after that. Thanks!
/Kent
3 years ago
did the same thing
- 3 years ago
Same issue. I’ve done all the troubleshooting and can only play game offline.
- 3 years ago
Well what i just did was go offline then turned it back on again and i made it to game play
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