Solved
Madden 21 Community Files
Product: Madden NFL 21 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 Digital Edition What is your gamertag/PSN ID? Gavin30X Date/time issue occurred 12/26/2020 ...
I was able to fix the issue I was having my clearing the app cache in EA Desktop.
- click the 3 lines menu button in the upper left corner
- Select help > app recovery > clear cache
after ea desktop restarted I had to log back in and then it started working as expected.
