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R2B2SW's avatar
R2B2SW
5 years ago

Madden 21 EA Play Trial won't connect to EA Servers

Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? Sony PlayStation 4 What is your gamertag/PSN ID? rbprime2008 Date/time issue occurred 11/16/2020 noon Wh...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@R2B2SW 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • R2B2SW's avatar
    R2B2SW
    5 years ago

    nope....

  • R2B2SW's avatar
    R2B2SW
    5 years ago

    but hey if EA doesnt want me to buy their game thats fine. audios

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @R2B2SW 

      You say you're trying to play Franchise Mode. I assume you mean Connected Franchise or is this happening when you first try to load into the game? A couple other things to try are restoring the licenses. Those instructions are here. Also, try rebuilding the database with these steps.

      • R2B2SW's avatar
        R2B2SW
        5 years ago

        Well nothing works? No matter what I’ve done it won’t work??? I’ve hard rest, unplugged console and modem, changed dns, restored license, and a few other things..it shouldn’t be this hard

  • Zeek4deep's avatar
    Zeek4deep
    5 years ago

    That didn't hel0

  • caleballen4206's avatar
    caleballen4206
    5 years ago

    Nope still doesnt work in December

  • ZMARA3's avatar
    ZMARA3
    5 years ago

    Has an actual solution to this been found yet? It seems like you guys gave up.

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