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R2B2SW's avatar
R2B2SW
5 years ago

Madden 21 EA Play Trial won't connect to EA Servers

Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? Sony PlayStation 4 What is your gamertag/PSN ID? rbprime2008 Date/time issue occurred 11/16/2020 noon Wh...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@R2B2SW 

Try deleting everything Madden 21 related off your console. Then, go to playstation.com and try downloading the game from there. You should see an option for the trial and can push it to your console.

b123warner's avatar
b123warner
5 years ago

I'm having same issue. I followed all suggestion but still says I can't connect to EA servers and none of the game modes will start up. Such a pain

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @b123warner 

    Are you getting the message about not connecting as soon as you try to load into Madden 21?

    • b123warner's avatar
      b123warner
      5 years ago
      @EA_Aljo Yes trying to play on ps5 through the ea play trial and it says 'Ea servers are not available at this time" followed by 'you must be connected to the ea servers in order to play the madden nfl 21 free trial. We will now attempt to reconnect to the ea servers'.

      I'm unable to play any mode from here. None of the options work
      • b123warner's avatar
        b123warner
        5 years ago
        @b123warner And i have Uninstalled/reinstalled multiple times including from playstation.com, reinstated the licenses, even deleted my saved data off of the console and its still not working

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