Madden 21 franchise mode game crashes after trying to end game
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Mvmnt40
Date/time issue occurred 8/27/20
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? Classic Franchise
Summarize your bug Since the latest patch 1.04 At the end of every game on offline and online franchise the game crashes at the loading screen. I’ve tried deleting the franchise and uninstalling the game and it still happens.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Finish game on franchise try to end the game and it crashes
What happens when the bug occurs? Game crashes gives error messages then restart game
What do you expect to see? Be able to play a franchise mode game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Fix servers or whatever issue that is causing game to crash after ending franchise mode game. It didn’t happen until latest patch update
*UPDATE* 12/3
This is still under investigating and planned to be fixed in a future title update.
A workaround fix identified by a forum user can be found below:
@ElCapitan0325 wrote:Like many of you, I've been super frustrated with this situation. To have it solved and then unsolved in a matter of weeks has made my experience less than ideal. I play in a competitive GM league where we watch slow sims of the rosters we have assembled and to have us not be able to complete a game has really soured our experience. However, i felt like sharing a work-around that has been successful and allows you to save slow sim data at the end of a game.
1. Run your game as you normally would. Either slow sim or play important moments
2. When you get to the final play or two in the 4th quarter, press the PS button that takes you to the home screen.
3. Hit "options" button and select close application
4. Reopen Madden and head straight for your franchise. It will ask if you want to resume, select resume.
5. Finish the last play or two on normal or fast speed sim OR play the last play or two. Do NOT run another play on slow sim.
6. The game will finish and all your stats and results will save. The only catch is it tricks the CPU to thinking all your points were scored in the 4th quarter.
Obviously, this is not what we should have to do or want to do, but it's the best I've got until EA fixes this again. Of note, this can really be hard when your game comes down to the last play or heads to overtime. You'll have to decide how you want to handle those situations. Hope this helps.
*UPDATE* 11/23 (Updating post)
Please see this response here: https://answers.ea.com/t5/Bug-Reports/Madden-21-franchise-mode-game-crashes-after-trying-to-end-game/m-p/9745321/highlight/true#M5256
This issue was previously fixed but has now re-surfaced from a recent title update. The team is currently investigating it.A Title Update will be released tomorrow with stability improvements. Please keep us updated on whether you are still experiencing crashes.
