Community Manager7-9pm means 1-3am here in germany. almost impossible on a working day...
Community Manager@satfreaktom264 @Neo_Novalis
Feedback will be shared to the team. We understand there will be regions that will time frames where it can be more inconvenient to login due to a work/school day. It's a difficult decision when they understand some players will have to login during the early hours to take advantage of this promotion. To give you insight, these are not times they randomly select but are calculated based off internal data to ensure it's a time friendly to the most amount of players as possible. We've seen this type of feedback before in the past for may of our games and we do our best to cater to the community with multiple opportunities to participate which is one reason there are two different days to login.
Community Manager*REMINDER*
Log in tonight 7-9PM ET
Mut Rewards info: https://www.easports.com/madden-nfl/mut-rewards
I waited up so I could log into madden at the required times, and now i've received nothing to open.
I am a little dissappointed both with the scheduling and the clarity on this. Is this just a "you need to have been online at any point" situation? I won't be waiting around for the entire time, so I hope that's not the requirement. When do players actually get to access the GT pack? I feel like these are questions that could have been anticipated.
@Drizzt9922I received 3 packs named something like "Golden Ticket Opportunity" (not sure about the wording). Opening them gave me a 1k coin quicksell each (I guess that this is called a blank...). I received the packs about 15-30 minutes after the mentioned timeframe began and the packs went directly to my "unopened packs" tab. not sure how it was triggered because it just popped up somewhen...
EDIT: I just read the description at the top of the info thread again, and I'd say the text there describes what I've seen so far. I think that a sentence like "please be patient since it might take some time after logging in till the packs are triggered" would have been helpful, since I'd guess that players logging in just hoping for the Golden Ticket might feel stressed/confused if the packs do not appear immediately.
This is an absurd answer. If you've had complaints about this for years, why havent you implemented at least one time that is reasonable for foreign countries? If there's multiple opportunities, why can't ONE of those time slots not be catered to North American time zones?
but to add: thank you @EA_Blueberry to forward the feedback to the team!
