Community ManagerThanks for following up. I'm sorry to hear this is still giving you trouble. Considering that it's only happening with you and not other people in your League, I have to wonder if this is something localized on your system.
Do you have Madden NFL 21 installed on an external hard drive or is it installed on the drive that's built into your Xbox?
/Kent
Built into my Xbox. I don't have an external drive. Keto in mind, the other online franchise I'm in, with many of the same guys, works fine, so does MUT. So we've been thinking maybe it is my roster, but we went through that and can't seem to find anything wrong. Everytime I chat with EA, they send me the same list of * to try and it never works. Can you tell me anything else to try? Or maybe giver me a link to download the MVP version for Madden for free and see if that works. Cause I'm not sure what the hell to do. I'm trying to think of anything and everything. Or give me a list of things to try...
Community ManagerIt is definitely weird that it's only affecting you and not other people in your League. What other sort of troubleshooting did the EA Help team ask you to try? There are some other things we can run through, but I'd like to avoid repeating anything unnecessarily.
/Kent
They've had me obviously uninstall the game which I've done multiple times. They've had me change my DNS server, clear my alt Mac address, change settings and save new file, hard reboot, reset my router, unplug everything from wall.
As I said I'm thinking it's something with a corrupted file at this point. EA said there's nothing they can do of that's the case. However, why would that only affect me? I mean when they lock me out the league and then let who I play that week play CPU, they could play CPU. Soooo then when they added me back, it didn't work for me. Like people can play my cpu but yet they can't play me with the same team. Weird.
Okay also they just kicked me out of the league is the Bears and then reatted is the Washington football team and it's working with Washington so we're going to try to go back in and add me back is the Bears and see if that works now. If it doesn't then we know it's got to be something to do with the Bears franchise in the game. Which is weird cuz I've been playing with them since the game came out.
Hey Kent, To add to this, it has NOTHING to do with the user. It is the team that has the issue. The user in my CFM can join as another team and play fine. I've had multiple users in the league switch to the Bills (in this case) and the same issue persists as far as stuck on the loading screen in practice and trying to get in a game. So again when you are researching this. it is NOT the user, their system, the connection, them needing to reinstall the game or anything like that. It seems the profile attached to that team is stuck when it has to do with anything related to loading into a game (full game or practice). I will try relocating the team in the offseason to see if that helps but as of close to a month or so that team is unusable.
