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JBHoo05's avatar
5 years ago

Madden 21 PS5 - Allow a child to play online modes

I am trying to allow my son to access online features on Madden 21 for PS5 like Face of the Franchise. I have a Playstation Plus subscription and my son has a PSN account that is under control of my PSN account through family management.  I followed the instructions to create a child's account for EA through Origin but he is still getting error messages that he can't connect and access features like Face of the Franchise. I wondered if I needed to link his PSN account to his EA/Origin account but I see no option for that when I login to his account in Origin. HELP!

3 Replies

  • My son received Madden '21 for Christmas. However, he is unable to access any online features. I've tried contacting EA twice now and both contacts ended with the same result. Children are not permitted to sign-in and access any online features on Madden '21. However, they were able to on Madden '20. What changed from Madden '20 to Madden '21 and why? I would like to hear an explanation from EA. Has anyone seen one anywhere? It essentially makes purchasing the new game (which we already did) useless. My son enjoys using the Ultimate Team feature. He can no longer do that. He is 10. It appears the only options are to let him continue playing the '20 version (which is his choice as of today) or to create a new user account for him with an age over 13 but then lose all of his progress. So, my son will still be playing Madden '20 in 2023. That doesn't sound wise. What are the odds that EA addresses and changes this?

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