Forum Discussion

UNF_Onyx_IV's avatar
UNF_Onyx_IV
5 years ago
Solved

Madden 21 Server cannot process request

I keep getting " our servers cannot process your request at this time. Please try again later." I have already tried power cycling and reinstall the game. It only happens for Ultimate Team. My friends are able to play.

  • UNF_Onyx_IV's avatar
    UNF_Onyx_IV
    5 years ago

    ****ADMIN EDIT - Please help us resolve this issue by replying to our info request HERE****


    I found a solution Try these steps, it worked for me.

    1. Log in to your EA account on PC or Mac.


    2. Go to settings and deny the access to your Xbox one account. No worries, nothing will erase



    3. When you open the ea play app on the console, it will ask you if you want to link again your account. Click “yes”



    4. Should be able to access the main menu

    5. After you access the menu, close out and open Madden 21, then try launching Ultimate team 

140 Replies

Show More
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @jimbshaw

    Hey what's up my friend. I want to help you out so more time doesn't feel wasted.

    You've tried setting your lineup to BEST OVR via the lineup tool and immediately went into a Solo Challenge? Where are you exactly getting the error and have you checked your lineup to see if there are any positional gaps?

    I've also seen cases where the uniforms, coaches, and playbooks can cause corrupted roster data. If the issue persists, try swapping those out too.

    To be clear, when you use the roster tool to set it to BEST OVR, do not make any further changes and immediately head into a Solo Challenge. That helps clear the error, then you can resume making your custom edits to the roster.
  • Dannethebest123's avatar
    Dannethebest123
    4 years ago

    Hey, for me its kinda the same problem exept it dosent let me get money after selling my cards in the auction house. I have tried all day and it dosent work. The card says that its closed (somewone has put a bid on it and the time has run out) but i cant get the money for it. I play on pc btw.

Recent Discussions