5 years ago
Madden 21 won't launch
Every time I try to play an online game I get kicked out and blue screened.
Every time I try to play an online game I get kicked out and blue screened.
i am having same issue
What about if your platform is PS4, what should I do?
Madden 21 opens for about 3 seconds, never past a black screen. I have tried repairing, and reinstalling. I have run both the game and the origin launcher as an administrator.
My Specs:
Windows 10
16GB Ram
Radeon(TM) RX580
AMD Ryzen 5 2400G with Radeon Vega Graphics
EA fix your game
Madden 21 won’t launch for origin
ea customer service Won’t help
3 days ago I bought this game and still haven’t played
Have you tried a power cycle yet?
Blue screens are generally a hardware failure. Do you have enough ventilation room for your console fans? If your PS4 is in tight quarters, check to see if it's covered in dust and put in the open.
How to power cycle your PS4 console
If you have anything plugged into the USB slots on your PS4 like a controller charging doc or other random device, unplug them to see if that helps. I've seen controller charging stations cause strange technical issues, or dongles from Guitar Hero causing screens to lock up.
If you're on PC and can't load up the game, please create a new thread and label the title "Can't load up the game - PC" so we don't mix console and PC troubleshooting in the same thread. Please include a DxDiag so we can review your system specifications and any error messages.
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
After update Madden 21 on PC won't launch. Tells me to reinstall. Worked fine before
Please see this thread: https://answers.ea.com/t5/Bug-Reports/quot-There-is-a-problem-with-your-game-s-setup-Please-reinstall/m-p/9482032#M1856
I'm having the same issue. Rx580, Ryzen 5 2600. Was on with ea support chat for 6 hours. And ea support call for two. No resolution. Tried everything including clean reboot of pc. Repaired and reinstalled multiple times. All updated drivers. Followed every step through every link sent. This started occurring about 6pm on 09/18/20 and still continuing. One odd part of this all is while downloading at about 33% the game "becomes playable" into a demo sort of game. It will launch and play that game. But when it reaches 100% it closes the game and does the black screen start for 3 seconds again.