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ClutchNukez's avatar
ClutchNukez
4 years ago

Madden 22 download community files connection error.

Product: Madden NFL 22 Platform:Xbox Series S Which console generation do you have? Microsoft Xbox Series S What is your gamertag/PSN ID? Clutch Nukez Date/time issue occurred 3/22/22 and before ...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@ClutchNukez

Have you tried clearing the saved game data? That has helped fix it for players in the past on Xbox, however you will lose offline save progress.
stocmic3's avatar
stocmic3
4 years ago

@EA_Blueberry 

I've done everything listed above, still cannot access community files. Just says, connection to the server has been lost. Literally not one thing I've tried has changed this. Something is broken on EA's end.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @stocmic3

    Can you provide me your Gamertag and type of Xbox you're playing on? I'm seeing this show up for me as well so we'll get this alerted to the team as reports are starting to trickle in.
    • dreago8's avatar
      dreago8
      4 years ago

      I am having the same issue on PS4

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        4 years ago

        Got this raised up to the team and it's being looked into. We'll share updates with you on this as soon as we hear back with more information around it. 

        Thank you for the heads up!

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