Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Ozzy_22M
Date/time issue occurred 12/10/2021
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? 1st Time We Out
Summarize your bug Unable to add last progression point, after leveling up any player position. I have started several different franchises and deleted them. Each time you level a player up, this happens. Along with the game freezing when attempting to level a position up to Superstar X Factor.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check the coding to verify what is causing the hangup. Actually responds to the reports of other users whom have posted about this problem months ago. I am expecting a response as you have my information through login on this site along with my tag. One give away that a bug is going on, before the kickoff when it is showing both end zones, one of the - typically the one on the left side - is highlighted gold or yellow. That’s when I know something is wrong.
What happens when the bug occurs? After playing the game which would level up the player from Superstar to Superstar X-Factor, it disconnects, lags, freezes. The madden graphics/screen which appears after you finish a match recycles constantly to no end. At one point I let it run to see if it would auto resolve. Unfortunately, it did not. This problem is occurring here and with my cloud franchise with other users named NUKM.
What do you expect to see? I expect an immediate resolve. I stopped playing madden and am back into it, refereed people to purchase this game and many are experiencing this error.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
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I have attached one picture and a video for review.