Community Manager@cartiohontwitch @BearsCool51 @Bluebeardishere @KoolKays77
Are you on a wired or wireless connection?
I’m on wired on PS5. Thanks!
Community ManagerI'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
I have this problem on Xbox Series X, I reset my router already but Madden 23 would never connect to servers even on the trial. My Madden 22 works just fine so I'm not sure what the issue could be. My connection has always been wireless.
I'm on wireless.
I am on wired internet and having the same issues this is becoming so absurd and INCREDIBLY annoying
Having this problem now on Madden 24
Ps5 wireless connection. Same issue as everyone else. Keeps telling me that I need to connected to online services and wants me to reset my ea password. I have tried resetting numerous times and it is just a continuous cycle. I’ve tried linking the account to my psn account and I get the same reset password error. Very frustrating when you spen this kind of money on a game you can’t even enjoy.
I’m having the same issue since day one haven’t been able to log in a single time….. im using a wireless connection on my Xbox series x
Everyone that is having the same problem should get a hold of him attorney and start a class action lawsuit we all want our money back we all want reimbursed for our purchase the purchase of something that was misrepresented overcharged for being understandable come out to fix problems like this got a hold of me in my link I'm getting a hold of an attorney to start a class action lawsuit against EA sports
Could you please help I can’t play madden 23… it’s the must be signed into ea servers
Wireless
I’m also having this issue on Madden 23
Since Wed 6/26/2024, I cannot access any online feature on Madden 23 on PS5. Everything was working fine before that. I just keep getting the "In order to access the online features for this title your account on playstation network must be signed in and you must be signed in to the EA servers." message.
I have tried a bunch of possible solutions, including power cycling PS5 and modem, uninstall/reinstall Madden 23, unlink and relink PSN and EA accounts, change DNS settings, changing every other network setting I can think of, changing passwords on EA and PSN accounts, rebuilding PS5 database in safe mode, refreshing licenses, and more. I have talked to EA support and moderators on the EA forums multiple times and they don't have any better ideas.
All my other online functionality works fine, even for Madden 21; only Madden 23 isn't working. I had my friend log into my account on his PS5 on his network at his house, and he reported the same issue with Madden 23 (he can use his own account with no issues). So, I think I can safely say this is not a problem with any settings on my PS5 or my network, but rather a problem with my EA account. I’ve done everything I can do on my end regarding the account, so I’m out of ideas.
