Community ManagerHi @Kingslayer_6988,
Have you tried resetting the password for your EA Account to see if that helps? Sometimes setting a new password can do the trick with issues like this.
For more info on how you can reset it check out the EA Help website. Let me know if you're still having trouble logging in after that.
Thanks!
Platform(Include which Generation): Xbox Series X
Type of Network being used: wired
Date/time issue occurred: 8-23-2022
What were you doing when it happened? trying to play Madden 23 but also tried to play BF 2042 (its an EA issue)
What was the last action you completed before it happened? turned console on
How often does the bug occur? everytime i open the game
Steps:hard restart. fresh reinstalled the game twice rebooted modem and router
How can we find the bug ourselves?
Also, include any troubleshooting,
Screenshots/Clips you might have:
Ive been playing Madden 23 since the 16th August with NO ISSUE. today when i turned the game on i got a message saying my trial was over and id have to buy the game. Problem is i pre-ordered the game weeks ago and have been playing with no issues. So i tried to reinstall after a couple hard resets of the XBSX. Now i get the "have to be online and signed in to play Madden 23" message. Well I am online and I am signed in. All my other games except BF2042 work with no issues. Single player games multiplayer games.
