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tylergfvgghh's avatar
3 years ago
Solved

Madden 23 Ban for allegedly cheating

I was playing madden last night and after I finished a Mut H2H game. I got a message saying I was banned for (In-Game cheating) I’m so confused I never cheated or did anything wrong. Please help

9 Replies

  • @tylergfvgghh This happened to me as well last night. All I do is buy packs and sell cards and play the game. I've been playing this game for 5 years and never had this happen to me. I was banned this weekend along with many other people after the TVP glitch. Then it was reversed and I got my coins back Monday. Then it happened again last night. They have auto bots that trigger if you sell cards for too much thinking you are a coin seller. People tell me if you use the mobile app you are more apt to trigger the bots. I'm so pissed off right now.
  • Yeah I got banned for "Cheating" as well and I've never had to wait so long for a millionaire company to reach back to me for a game that cost me $70 !? Its almost been 2 weeks now and this is pissing me off. Good luck if you acc gets banned they will never reach back and you will never get your money back. Congrats ! you just lost $70!!

  • @EA_Barry can you please review my account and reach out to me asap. I've been waiting so long for a response on my dispute. I'm confused on why its taking so long. Its almost been 2 weeks now
  • ExtentAK51's avatar
    ExtentAK51
    2 years ago

    Got banned 2 weeks ago as well. got an email saying my appeals have been declined (even though my initial cases are still processing and update a few times a day? The process doesnt even make sense) and that they cant give me info why other than "TOS broke you did a bad" I never "match-cheated" nor do I have any idea how to match cheat nor really what that even consists of besides desyncing? But the 300-900 W/L accounts on leaderboards tell me that's not being cracked down on anyways. I did solos, did comp/field pass objectives through solo battles/squads mostly. This is beyond ridiculous.

    The "well you did something but we cant tell you what" is absolute trash. If you're going to ban me from every Madden ever past, present and future the least you can do is spell out what exactly happened. Maybe my account was compromised without me knowing but their stonewalling BS makes it impossible to figure anything out. if I did somehow unknowingly break the TOS a warning would be nice maybe help me understand what is going on. Is grinding objectives against the TOS somehow? Like why even have them if so? This game/team/company is a joke, a pathetic non-funny kind of joke. I can't even blame EA. I never hear of this type of thing happening in Apex for example. Just good ol Madden football's yearly pile of screw ups. I've never seen a team have more contempt for it's users than Madden's. It's beyond sickening having played Madden since the original in the early 90s and been an avid MUT player (with no issues up until now) for nearly a decade.

  • elprezidente69's avatar
    elprezidente69
    2 years ago

    Then you were not banned for no reason. You were banned for cheating!

    All a cheat does is buy & sell players and play the game too.