Madden 23 coins missing for no reason

The link you have provided to me doesn't even work. I click on it, click contact us and sign in and it just says page not found. I have tried over 10 times now with the same result each time. I am really starting to question whether I am wasting my time at this point because I continuously am let down by this company. How could it be so easy to take my coins but I have to spend over 2 days trying to contact someone to get them back? Why am I guilty and have to prove that I am innocent? Why do they have a team dedicated to stripping coins from players that actually earned them but don't have a way to help the people who are wrongfully punished? I have lost motivation to even play the game at this point because why bother playing a game and purchasing packs in that game when they can just randomly be taken away? Have you no dignity? Have you no compassion for your community? Very, very disappointed so far this year which should no longer be a surprise.

I literally had the same exact thing happen to me and they wont even give me an answer for it besides "our system is having trouble and the coins will eventually be refunded". At this pointits actually a joke. Spent $500 in game store and sold tons of those cards for coins and now I get them wiped out for no good reason. They seem to not care at all. Meanwhile all that money I spent to play the game how I wanted to, is gone. JOKE.

Same here grinding challenges and working auction...put a couple cards in auction that had just got out of pack before I went to bed got up all my coins where gone. contacted EA they said nothing looked suspicious...but i'm still waiting on a answer about my coins!