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songwriter51's avatar
3 years ago
Solved

Madden 23 Crash / Freeze

First off - thanx for taking the lateral to the backfield out of the game, for the most part. It's good to be able to run the ball again. And running the ball led to victory. Now for the most recent issue:

I won the game, and then went to upgrade the players. And it froze. So, I went into the system, and tried to turn the GAME MODE back on, would not work. I restarted the console. Went back into M23. And it goes right back to upgrade the player screen, and it is still frozen. So, it looks as if I have to reinstall the game again?

Every now in then, on a PS4 this would happen, but I could restart Madden 22, and play the game, but I cannot on the Xbox series X. It takes quite a long time to reinstall, but it seems to be the only option, isn't it?.

  • So, I did have to reinstall. It was too late to call. The good news though; at least I thought so, the game saved, and I got all my previous years back, and all my saved games, so, I was back again, where I left off.

    I have been playing Madden since it came out, way back in the 80's, and the players were dots on the pc screen.Since the fumbles, as you call them - I call them laterals back to perform a flea flicker have lessened, I am back to pounding the rock. I thank you for that!

7 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @songwriter51 When you have a moment can you try the following and check if you continue seeing freezing or crashing?

    • Close other running games or apps, (for Series X|S also close others running in quick resume) 
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 
  • So, I did have to reinstall. It was too late to call. The good news though; at least I thought so, the game saved, and I got all my previous years back, and all my saved games, so, I was back again, where I left off.

    I have been playing Madden since it came out, way back in the 80's, and the players were dots on the pc screen.Since the fumbles, as you call them - I call them laterals back to perform a flea flicker have lessened, I am back to pounding the rock. I thank you for that!

  • Dannobyte53's avatar
    Dannobyte53
    2 years ago

    Ive tried everything & this might be a stupid question...but how do we reinstall Madden w/o having to buy thr game again?

    Dannobyte53

  • @EA_Illium That's bs it's a crash issue with EA and it's with players Brandon Powell Vikings Jeremy Reaves Washington Trent Sherfield Bills Cameron Tom Eagles Matt Pryor 49ers Cam Sims Raiders and some safety for Titans. I'm also hearing about a tackle for Washington as well! EA needs to fix this now!
  • I have also put a number of postings over the past few days on various chat sites. I usually update/edit the rosters on my own manually. There are a number of players who continue to freeze my game including simple things such as a roster number switch. I cannot change the depth chart on the number of teams without the game freezing. The Vikings team is completely corrupted. This only occurred subsequent to the last update about 7 to 10 days ago.
  • @EA_Illium
    I have also put a number of postings over the past few days on various chat sites. I usually update/edit the rosters on my own manually. There are a number of players who continue to freeze my game including simple things such as a roster number switch. I cannot change the depth chart on the number of teams without the game freezing. The Vikings team is completely corrupted. This only occurred subsequent to the last update about 7 to 10 days ago.

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