3 years ago
Madden 23 Crashing during Launch
When I launch the game from EA play or from the shortcut on my desktop, a black screen pops up as if its launching. Then it goes away and EA play pops back up without launching the game. System Spe...
- 3 years ago
Some troubleshooting steps specific to your issue/setup:
- Update all available hardware drivers including Realtek audio and Webcam
- Disable/uninstall/remove your Rockband Guitar controller
- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.