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craigwoo's avatar
craigwoo
3 years ago

Madden 23 didn't receive pack in MUT SEASONS won superbowl

Craigwoo PS5 I won my first MUT Seasons Superbowl last night, and I "believe" it showed that I get a pack of cards on screen (it flashed a trophy pack)  but then nothing loaded into the game. I wai...
madden nfl 23
tahiapalestine1's avatar
tahiapalestine1
3 years ago

Yeah this is pathetic I just won another bowl and got nothing EA yall suck for this

craigwoo's avatar
craigwoo
3 years ago

Its turning a positive into a negative....  I'm not spending another 1 penny of real life money until I get the pack.... they made me into a NMS player HAHAHAHAHAHAHAH

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey everyone, 


    Thanks for reaching out about this. We're aware and looking into it. 

    We appreciate your patience while we're investigating. 

    • Comeatme121's avatar
      Comeatme121
      3 years ago

      Just happened to me after winning SB. Will we still receive the pack?

      • daedizzle20's avatar
        daedizzle20
        3 years ago
        @Comeatme121 Yeah same thing just happened to me. I also didn’t get my coins for completing the playoffs. This better be fixed.
    • BOTTIGG1's avatar
      BOTTIGG1
      3 years ago

      This is my 2nd super bowl win and all I got was 8000 coins. Are we suppose to be getting a trophy pack? Or anything else? 

    • trixmcstix1's avatar
      trixmcstix1
      3 years ago
      @EA_Kent okay but will there be reimbursement packs?
      • tahiapalestine1's avatar
        tahiapalestine1
        3 years ago

        Yeah we better get our packs

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