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craigwoo's avatar
craigwoo
3 years ago

Madden 23 didn't receive pack in MUT SEASONS won superbowl

Craigwoo PS5 I won my first MUT Seasons Superbowl last night, and I "believe" it showed that I get a pack of cards on screen (it flashed a trophy pack)  but then nothing loaded into the game. I wai...
madden nfl 23
craigwoo's avatar
craigwoo
3 years ago

Its turning a positive into a negative....  I'm not spending another 1 penny of real life money until I get the pack.... they made me into a NMS player HAHAHAHAHAHAHAH

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

Hey everyone, 


Thanks for reaching out about this. We're aware and looking into it. 

We appreciate your patience while we're investigating. 

  • Comeatme121's avatar
    Comeatme121
    3 years ago

    Just happened to me after winning SB. Will we still receive the pack?

    • daedizzle20's avatar
      daedizzle20
      3 years ago
      @Comeatme121 Yeah same thing just happened to me. I also didn’t get my coins for completing the playoffs. This better be fixed.
  • BOTTIGG1's avatar
    BOTTIGG1
    3 years ago

    This is my 2nd super bowl win and all I got was 8000 coins. Are we suppose to be getting a trophy pack? Or anything else? 

  • trixmcstix1's avatar
    trixmcstix1
    3 years ago
    @EA_Kent okay but will there be reimbursement packs?
    • tahiapalestine1's avatar
      tahiapalestine1
      3 years ago

      Yeah we better get our packs

  • iraklisp17's avatar
    iraklisp17
    3 years ago
    @EA_Kent Hey d*ck it’s been 2 weeks wtf are you bosos doing wtf am I spending $100s for if you f*Cs can’t even do your job
    • craigwoo's avatar
      craigwoo
      3 years ago

      They are looking on other ways to take more of peoples money....  Not my money.. I haven't spent one red spent since this happened.... Completely ridiculous 

  • gobills33's avatar
    gobills33
    3 years ago

    Ive won two superbowls and never got a pack..is there an update here?

    • scarface0032's avatar
      scarface0032
      3 years ago

      I just won the MUT Superbowl and didn't receive the trophy pack at the end. I'm on Xbox series x . What in the methodome clinic is going on here .......

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