Madden 23 Error "Our servers cannot process your request"

PSN ID or Gamer Tag: ShinyTweaker

Type of Network being used: NAT OPEN 

Date/time issue occurred: October 19 2022

What were you doing when it happened? I was just doing solo challenges and moving onto the next ones. (finished legends and moving onto team diamonds and AKA)

What was the last action you completed before it happened? Exited a solo challenge from Legends. 

How often does the bug occur? This happens every time I try to do any solo challenge that I have NOT completed. 

Steps: How can we find the bug ourselves? Well for me every time I open madden 23 I go to MUT and go to solo challenges and try to load any of the ones I haven't completed once I do that for example go to team diamonds click on the first one then press play solo it loads to a purple screen then says "Our servers cannot process your request at this time..."

I HAVE TRIED ALL OF THESE STEPS BELOW ALREADY:

1. Visit your Roster within Madden Ultimate Team
2. Visit the Lineup Adjustment Tool on the right side
3. Create a New Lineup & Change to BEST TEAM OVR
4. Deactivate Superstar players from your lineup

5. Attempt to play a Solo Challenge game before making any adjustments to your lineup.

6. Did not work? Try removing/swapping out your Team Visuals and Strategy Items and play again.

7. Did not work? Try power cycling your Xbox, PlayStation, or PC & reboot your network to rule out any local connectivity problems. 

Nothing has worked for me also I have tried seeing if any other accounts are linked with this xbox ID and its only one which is (shinytweaker) 

I have also tried outside help besides EA and nothing has worked I would appreciate if you could get back to me as soon as possible i cant do anything in the game to progress.