Forum Discussion

sweetheartiriss's avatar
sweetheartiriss
Not applicable
3 years ago
Solved

Madden 23 issues

I bought the new Madden game for the Ps5 and it keeps wanting me to log in , however when I type in my email address it says invalid account .  Is there any workaround that ?

  • Hi @sweetheartiriss If you are trying to log into an existing EA account, we may need to verify were using the correct email or try resetting your password at help.ea.com. 

    If you continue running into issues signing into your EA account I would recommend reaching out to our support to take a further look. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

      

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @sweetheartiriss If you are trying to log into an existing EA account, we may need to verify were using the correct email or try resetting your password at help.ea.com. 

    If you continue running into issues signing into your EA account I would recommend reaching out to our support to take a further look. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance