Madden 23 not working

Hey @purdy1980 

Would it be possible to get more information on this?

Platform(Include which Generation):
PSN ID or Xbox GT:
Type of Network being used:
Date/time issue occurred:
Are you getting an error message (if so what is it)?
What are you trying to do when running into an error/ getting stuck?
What was the last action you completed before it happened?
How often does the bug occur?
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:

psn Id Purdy1980

ps4

T-Mobile it has worked all this time

11/28/22 I don't know the time 

not getting an error at first it goes to load up and then it shows madden and the intro then kicks me out and says I have been signed out of psn

I updated the game because it said to update the game 

it occurs every time I try to play the game 

I have deleted it and reinstalled it, I have rebuilt the database nothing seems to work all my other psn games work just not that one 

Hi @purdy1980 Thanks for this, can we start with the following steps first?

• Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
• Verify you signed into your PSN account
• Check for updates 
• Restore Licence
• Open your PS4 NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

Still not working 

I have done all those and still keeps doing it 

I have tried it went let me send the video 

I have tried it won’t let me send the video 

Here they are