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bbrewer23goblue

Seasoned Hotshot

3 years ago

Solved

Madden 23 Pre Order - Have Not Recieved my free 99 OVR Player Pack for Madden 22

I pre ordered from the in game screen and have yet to recieve my free 99 ovr player pack for madden 22

EA_Blueberry
3 years ago
*UPDATE 6/17*

Thank you so much for your patience, this issue is now resolved. To those affected, please reach out to the live support team with valid proof of purchase so we can resolve this issue for you.

Please see here for information on what is a valid proof of purchase

bbrewer23goblue

Seasoned Hotshot

3 years ago

Thank you.......Xbox one, Gamertag: BrewersBrood9

Yep i tried to reset my console on multiple occasions

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Community Admin

3 years ago

@bbrewer23goblue

Just to confirm, standard Xbox One? Not an S or X?

bbrewer23goblue
Seasoned Hotshot
3 years ago
Standard
- EA_Blueberry
  Community Admin
  3 years ago
  @bbrewer23goblue
  
  Can you confirm from your Xbox/Microsoft purchase history the pre-order transaction was successful?
  - cwinfree1
    3 years ago
    I’m having the same issue on PS4
    my tag is @winfree3
Bongmitzfa420x
3 years ago
Also having this problem have signed out and restarted my console 3 times.....xbox 1. Gamertag CIAisWatchin
claytank1234
3 years ago
@EA_Blueberry I also didn’t receive my order bonus. Gamertag: ISeaCrayfish Xbox Series X
odellmayfield3
3 years ago
@EA_Blueberry Yes

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