Forum Discussion

bbrewer23goblue

Seasoned Vanguard

4 years ago

Solved

Madden 23 Pre Order - Have Not Recieved my free 99 OVR Player Pack for Madden 22

I pre ordered from the in game screen and have yet to recieve my free 99 ovr player pack for madden 22

EA_Blueberry
4 years ago
*UPDATE 6/17*

Thank you so much for your patience, this issue is now resolved. To those affected, please reach out to the live support team with valid proof of purchase so we can resolve this issue for you.

Please see here for information on what is a valid proof of purchase

Icon for Community Manager rank

Community Manager

4 years ago

@bbrewer23goblue

Can you confirm from your Xbox/Microsoft purchase history the pre-order transaction was successful?

4 years ago

I’m having the same issue on PS4

my tag is @winfree3

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