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bbrewer23goblue's avatar
bbrewer23goblue
Seasoned Vanguard
4 years ago
Solved

Madden 23 Pre Order - Have Not Recieved my free 99 OVR Player Pack for Madden 22

I pre ordered from the in game screen and have yet to recieve my free 99 ovr player pack for madden 22
madden nfl 23
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@sumatai

Thank you. Wanted to double-check and see if the game was on a different drive and the pre-order confirmation was saved to the other drive. You confirmed that's not the case, much appreciated!

We're still looking into this and will update the post when we find out where the team is on the status of this. Thanks for waiting patiently on the sideline.
SirPhin's avatar
SirPhin
4 years ago

I'm in the same boat. I'm on PS5 and my ID is SirPhin.  Multiple cases opened with support and they are useless.  They just say the are aware of the situation and to keep an eye on social media.  Yet there has not been any acknowledgement on socials that there even is an issue.  I'm losing the value in this pack every hour.  I've power cycled multiple times.  Played solo's, H2H etc. trying to trigger that pack to no avail. 

Please help.

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