Solved
Forum Discussion
EA_Blueberry
Community Admin
3 years ago*UPDATE 6/17*
Thank you so much for your patience, this issue is now resolved. To those affected, please reach out to the live support team with valid proof of purchase so we can resolve this issue for you.
Please see here for information on what is a valid proof of purchase
3 years ago
I’m not sure how to send a direct message to you with the required info
- 3 years ago@UP16 Do you have DMs enabled? You also may need to create a post, give XP, or reply to a thread before unlocking the option to DM.
- EA_Blueberry3 years ago
Community Admin
Thank you for sending us the examples!
We are good on those right now as the team has what they need for the investigation. We'll have more information on the way on how we will have this resolved for our players.
Thank you for your patience and stay tuned for more to come.