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bbrewer23goblue's avatar
bbrewer23goblue
Seasoned Vanguard
4 years ago
Solved

Madden 23 Pre Order - Have Not Recieved my free 99 OVR Player Pack for Madden 22

I pre ordered from the in game screen and have yet to recieve my free 99 ovr player pack for madden 22
madden nfl 23
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@sumatai wrote:

This is currently showing on my MS Store order screen, new from last week, but still no actual product. Pic attached.. 

@sumatai 

Thank you for the picture. Just a couple questions here that I can help relay to the team.


When you select it I assume there is nothing to install, correct?

Also, it shows you are on the internal drive. Do you happen to have an external hard drive attached to the console? 

unfazedaustin's avatar
unfazedaustin
4 years ago
@EA_Blueberry I was just on a chat with an ea support tech and gave him all the information required proof of purchase with dates and everything and he would not accept them. I am quite angry as I spent the last hour getting the info he asked for only for him to tell me it was not enough

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