Hello, everyone.
This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates. Thanks!
I have the same issue. Played for the Majority of the day yesterday and none of my progress counted. Pretty disappointed with EA thus far this year. I spoke with EA support and they assured me that it did record and the field pass should be corrected within a couple days. However, I feel as this will not happen. I’ve had an issue with a pack opening for over a week and they keep telling me just have to wait some time and they can’t issue me a new one. Every issue I come to them with is the same story, they are looking into it and there’s nothing they can do at the moment. Then days go by and nothing gets corrected. Not to mention all the other issues with connecting to EA servers in general. Never had a madden with so many issues at the beginning.
Exactly, not to mention all the wasted time on the game since nothing recorded. Basically just wasted hours of my life for no reward if it does not record. Can’t even complete daily challenges or like you said see what is needs to be completed to level up. I wish EA would just give straight answers or compensate for all the issues that have occurred. Paid a lot of money for this game…
I’m on Xbox too so this is a cross platform issue. I have a buddy who paid for the all madden edition and hasn’t been able to connect to the servers to play at all. Basically paid extra to be able to play early and hasn’t been able to log on yet. Not sure what EA is doing or how they are going to fix this. But I’ve been pretty dissatisfied.
