Product: Madden NFL 23
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? Fusion14
Date/time issue occurred From Monday to Now
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug Literally anytime I open the game (I first was on the trial, but purchased the game this morning) it crashes within a minute of the main screen loading. I've gotten as far as looking at the rosters (as long as I hurry) but it will still freeze and then crash. I have attempted to reinstall the game with no luck.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try loading the game?
What happens when the bug occurs? The entire game freezes and then crashes and I have to reload.
What do you expect to see? I expect to be able to play the game.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Please advise how I can play the game I just spent over $60 on, thanks.