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BiPPinNiTCHiTz's avatar
BiPPinNiTCHiTz
3 years ago

Madden 23 will not load on Xbox Series X

Product: Madden NFL 23
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? Crummy UMz
Date/time issue occurred 2/12
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug I cannot load the game. The game starts, and the loading bar fills up half way and then it freezes and the bar stops loading. I have deleted saved data, cleared cache, hard reset xbox, and uninstalled/reinstalled. Still the same issue and cannot play the game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Occurs on the loading screen when you initially start the game.
What happens when the bug occurs? Cannot play the game at all
What do you expect to see? The game load
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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I cannot play the game because it will not load to even get into the main menu!

madden nfl 23

1 Reply

  • BiPPinNiTCHiTz's avatar
    BiPPinNiTCHiTz
    3 years ago

    UPDATE:


    Just letting anyone else know who has this issue - I was able to fix through unenrolling from the “Xbox Update Preview Alpha” group in the Xbox Update Preview program.

    I switched from the “Preview Alpha” group to the “Preview Delta” group, and it has worked ever since. So, if you have any Madden issues and are in the Preview Program, it is worth a try….

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