Madden 23 Won't Launch

Same problem occurs to me on ps5 keep getting error code ce-108255-1 while loading the game. Can boot the game without internet connection though. But whenever I connect to the internet error code ce-108255-1 pops up. I also bought the game during last sale. 

I just now was able to get in with no problem with my internet connected. Hoping it's the same for you guys now.

Yup mine still crashing every time. It’s gotta be the game cause I have never been banned on a ea game. I’ve tried switching my game from console storage to internal still not working 

Thank you so much, hope this gets fixed soon.

@everyone

Can you please let us know if you have recently allowed your EA Play subscription to expire/lapse?

Thanks.

My friend is having this issue. We are currently waiting on him to advance our franchise. But yes, he did have ea play and has expired.

I'm having the same issue and I have a subscription

@EA_Barry I’ve never had an EA subscription. Currently trying to play the game via Steam and never used the EA launcher until downloading Madden 23. 

I don’t have ea play I did few years ago. I’ve had madden from day one pre ordered it never had issues until yesterday now I can’t play on ps5 I buy packs for MUT all the time wish I could play cause imma lose out on LTD cards and the CFP player if I can’t play all week

@EA_Barry I have never had an ea play subscription i purchased the game a few days ago and was able to play normally till yesterday.

@EA_Barry ... I've never had a EA subscription to my knowledge.  This just started yesterday for me.  I was playing fine the day before.  

I found what I hope is a workaround which is to disable internet on my ps5, open madden, hit ok on the warning about not being logged in and it actually loads the game fine this way.  Then I will minimize Madden 23, re-enable internet in the ps5 settings, then go back into madden and hit R2 to log into EA.  It logs in fine.  What I don't know yet is if all online services works and function normally.  

Thanks,

Doug

I haven’t had a subscription in over a year.

This is definitely account related.  Again, my son's works on the same PS5 that I experience the issue.  He has his own PS5 account and EA acct.  

I saw someone else mention unlinking the ps5 and ea accts and creating a new ea account or something.  I don't want to lose my online stats or anything.  I'm hoping this helps someone or helps EA help us.  

Thanks!

Hey everyone!... I believe the issue is fixed. 

I saw I had a Madden update.  I tried it just moment ago and it worked.  

@DougDude I’ll check back in a few hours to see if it’s resolved on PC. Hopefully it is I’m yet to even get the game to load past the EA launcher. 

I started the game today, there was an update via Steam, and now it works.

Thank you to EA Barry, the thread creator, and everybody that contributed. I hope you all have the same success.

@EA_Barry Thread creator here, unfortunately after updating Madden with the newest patch the game still does not launch. When attempt to start the game from Steam or the EA app the EA app appears, crashes and tries to reopen without launching the game. 

Anything else I can do to troubleshoot this?

@EA_Barry  For convenience, I've attached a link to a clip I recorded from my desktop on what happens when I attempt to start the game. NOTE: The game DID download the newest patch released  

Video link: https://youtu.be/iCBtaAhzkJA

@everyone

Thank you for your patience on this while we resolved.

@slipstreak 

I think your CPU is below the min spec. 

Compare yours to the minimum below, specifically regarding the AVX/AVX2 extensions.

Min: https://www.cpu-world.com/CPUs/Core_i3/Intel-Core%20i3-6100.html

Yours: https://www.cpu-world.com/CPUs/Core_i7/Intel-Core%20i7-980%20AT80613006756AA%20(BX80613I7980).html

Game still does not launch / immediate crash after EA application loads. Starting from EA instead of Steam does the same thing.

Hit play button, game will start to launch, the Link2EA popup will appear, and the EA app crashes and restarts without starting Madden 23.
See attached: DxDiag.txt