Forum Discussion
12 Replies
- EA_Kent3 years ago
Community Manager
Moving this over to the Madden NFL 22 tech issues board. - EA_Blueberry3 years ago
Community Manager
Hey, @jchung407
Can you let us know if these steps help? What type of device are you using?
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
Hi, thank you for responding. I tried all of them and it still isn’t working. As soon as I open it closes right away. I have a lot of memory space for it to run, and everything is up to date. It worked back when Madden 22 launched but hasn’t worked since
- EA_Blueberry3 years ago
Community Manager
@jchung407
What type of device are you on and do you know if the Apple or Google Play store needs an update? I have a IPhone 13, and everything is up to date
- EA_Blueberry3 years ago
Community Manager
Nope. I see the Madden logo on the left hand corner for like 5 secs and then crashes
- EA_Blueberry3 years ago
Community Manager
Yes it did.
- EA_Blueberry3 years ago
Community Manager
@jchung407
If you search the Apple store do you see an update for it?
Can you double-check your Apple device to see if you have any software updates and then try launching the game with WiFi disabled?