Community ManagerMobile hot spots are not advised for today's connectivity requirements for online console gaming. With the packet loss and high ping times you were receiving in the report this is unfortunately something we will not be able to fix as the results indicated it's a local network problem, I'm sorry.
You may want to check the wiring for your cables and router for any damage that could be contributing to the significant packet loss. If you're able to purchase a gaming router and return it to the store for a full refund in the event it doesn't improve your connection, that's worth a try. If you intend to play our games in a competitive mindset and are on WiFi, going with a router that can boost your speed is ideal. You mentioned you're playing 3 stories up, I'm guessing there is a lot of objects the WiFi signal has to travel through to get to your console. Microwaves, steel, walls, people walking in front of the signals path, and a whole lot of other random factors can play a part in WiFi strength.
I started getting must be signed in to PlayStation Network error today. I have reset the modem, router numerous times. I have deleted the application and re-installed and still get the same message. My son is straight down the hall and has no problem playing madden 21. I have loaded and played every game installed on my PlayStation and have no trouble with any of them only Madden 21.
I could imagine. I can't understand why my son is in one room and can sign in every time, but I am 30 feet away and cannot. These companies make it so hard to get your money back for a non-working, falsely advertised football simulation game, I would rather pull a tooth. Until the NFL ends the exclusive agreement and EA has some competition, we will always have problems like this. I have played every Madden since the original and they have genuinely gotten worse every year for about the past 15 years.
Community Manager@Boltboy77
Are you able to load up Madden NFL 21 from your son's console?
Yes, he has no problem signing in. His loads right up. I still cannot sign in on mine.
