madden nfl 21 xbox one

Hi @SplitEmperor88

This is a typical EA issue that has happened in the past, you should get them soon. You might even receive a message from EA regarding the issue so just hang tight for now my friend.

Hey @SplitEmperor88 for any issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further.

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

@CarbonCarl how long does it take?

@SplitEmperor88 There is no specific time frame i'm afraid, I assume they will just drop in at some point. But please also follow Darko's instructions to help you further. 🙂

Hopefully by now you have them.

@CarbonCarl I did do that, they said to contact the seller but still no packs as of now.

@SplitEmperor88 Try contacting Microsoft and see what they say.