Forum Discussion
3 years ago
- Product: Madden NFL 23
Platform:Xbox Series S
Which console generation do you have? Microsoft Xbox One S
What is your gamertag/PSN ID? thelone1y0vary
Date/time issue occurred Aug 15th 8pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Was kicked after trying to apply dolphins playbook. Unable to get back in since with this error each time. Have power cycled, reset router, unlinked EA and Xbox account, and removed gamertag and reapplied. I paid for early access and will be needing a refund if this is not addressed to allow participation in the early access. Thank you
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to log into MUT after being kicked due to inability to apply new playbook
What happens when the bug occurs? Can't get back into MUT but all other game modes work fine, mut on old account works fine
What do you expect to see? Full refund
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