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Supersonic72493's avatar
5 years ago

madden pc detecting extra controller

Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? cheapshot72493
Date/time issue occurred 03/28/2021
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? offline n/a
Summarize your bug Ever since I switched from the old xbox one controller to the NEW xbox wireless controller my madden game is detecting two users. Ive seen other people complain about the same issue and it only happens while using the new xbox controller type
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try playing madden on PC with the new version of the xbox controller
What happens when the bug occurs? the game acts as if im playing with 2 people in the game so one receiver will be controlled by this "second user" causing that player to not run routes or block
What do you expect to see? an update to fix the issue
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? 2080 nvidia super
Enter RAM memory size in GB 32gb

so far i checked windows to see if i had two controllers connected i do not

i tried going to the madden settings and inactivating one of the controllers that didnt work

i tried directly plugging in my controller

i tried turning off my mouse and keyboard as well

This issue doesnt arise when I use my older xbox one controller 

this is the only pc game where i have this issue

3 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey, @Supersonic72493 

    Do you have any Windows Updates that are pending and have you tried disabling one of the controllers under devices from the Control Panel to see if that can help avoid this? 

  • fawkyourcar's avatar
    fawkyourcar
    5 years ago

    I'm not the original poster but I have the same exact problems. No I don't have any pending updates either. I've been searching for a solution and found dozens of other threads with the same issue but none of them have a fix.. is there any other thing you can think of? It's only this game where I have this problem and it was a waste

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