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BatmanChic92's avatar
BatmanChic92
3 years ago

Madden ultimate team

Product: Madden NFL 23
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? BatmanChic9925
Date/time issue occurred 6 days ago
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug When ever i log in to ultimate team it loads to a purple screen an says sorry our servers cannot proccess your request
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In the lineup depth chart trying to change or create a ne lineup
What happens when the bug occurs? It wigs out the training coins go up and down
What do you expect to see? Ea fixing my lineup
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

If you could put my fix my lineup 

Remove the playoff predictors 

Reset my depth chart 

madden nfl 23

2 Replies

  • hamburgerprime's avatar
    hamburgerprime
    New Veteran
    3 years ago

    Hey,

    This error happens quite often. There are a few ways you can actually go about resolving this one. The first thing I do is the following

    1. From the main menu please go to MUT > Team > Visuals & then remove the Jerseys & remove the Coach. Then add different ones. Doesn’t matter which ones.

    2. Go to your roster and edit it with the lineup tool to best overall.

    3. When you're loaded into Madden > Navigate to Customize (NFL Logo in the bottom right) > Share & Manage Files > Load & Delete Files to bring up the game's file list.- Delete the files under Profile & Roster. This does not delete any game data.

    Then, I do these:

    Restore Licenses Select (Settings) > [Account Management] > [Restore Licenses].

    Then, go into Settings/Storage/System storage/Saved Data, locate the game, and then delete the "saved data", and reboot the console.

    Last, press and hold the power button on the front of the console until it turns off completely. Unplug the power cord from the back of the console. Wait 1 minute, plug the power cord back in and turn the console back on as you would normally.

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