Madden20 ea servers
Why do I keep getting disconnected from ea server while in ultimate team?
Forum Discussion
@EA_Kent Kent i have went through all steps im so frustrated on the thousands of dollars i have spent on packs now i cant play ultimate team. * tried internet connection fix tried visual coach delete playbooks uniforms best team. I cant play ea servers keep kicking me
EA_Kent
Community Manager
Community ManagerHi @kamkaden2019,
Have you tried updating your PS4 to a different DNS server to see if that helps? That can sometimes fix issues like this. To update the DNS server follow the steps below:
1. Open up the Settings on your PS4, then got o Network. From there go to Set Up Internet Connection, and select either wifi or LAN cable depending on what you're using.
2. Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
3. Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS.
4. Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
See if you're able to connect to MUT and play any games afterward. Let me know how it goes when you can.
/Kent
Have you tried updating your PS4 to a different DNS server to see if that helps? That can sometimes fix issues like this. To update the DNS server follow the steps below:
1. Open up the Settings on your PS4, then got o Network. From there go to Set Up Internet Connection, and select either wifi or LAN cable depending on what you're using.
2. Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
3. Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS.
4. Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
See if you're able to connect to MUT and play any games afterward. Let me know how it goes when you can.
/Kent
- @EA_Kent. Tried that ten times still cant plat ken
- @EA_Kent Tried 10 times still freezing and kicking me out of ea server
- @kamkaden2019 Ken i load ultimate team then click challenge then booted
- EA_KentThanks for following up. It's only happening when you're trying to play solos? Can you give this a shot for me?
Go into your team visuals and try changing your uniform and your coach. See if you're able to play the challenges after that.
/Kent
