Forum Discussion

Ihateueattofu's avatar
3 years ago
Solved

Missing content

I’m missing a ltd Bruce matthews, and I don’t know what to do about it. I’ve been missing it for a while and I’ve tweeted @ea help on Twitter and I got no response. I also never received the ltd pack from being locked out all day on Christmas.

  • Hi @Ihateueattofu,

    I'm sorry, we can't help with missing content cases on Answers HQ. You'd need to get in touch with the live support team as here on AHQ, we don't have access to your specific account details to investigate for any missing content. You can reach them using the steps outlined in this guide to create a case: How to contact support

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Ihateueattofu,

    I'm sorry, we can't help with missing content cases on Answers HQ. You'd need to get in touch with the live support team as here on AHQ, we don't have access to your specific account details to investigate for any missing content. You can reach them using the steps outlined in this guide to create a case: How to contact support

    - EA_Lanna