Missing different House Rules rewards

Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Gravanana
Date/time issue occurred 9/26/22 ~9pm est
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug After getting to level 10 in house rules I was not awarded the levels- bnd 88 pack. I did get the coins and the level shows checked this also occurred for the prior 88 bnd pack on this challenge as well.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Get to level 10 on house rules and check the awards.
What happens when the bug occurs? Coins and progress are working just no pack.
What do you expect to see? The 88 bnd pack
PS4 Crash Reporting: Please copy the text you put in the crash report here. Na
What is the AMD or Nvidia Model Number of your graphics card? Na
Enter RAM memory size in GB Na

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