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Anonymous's avatar
Anonymous
8 years ago
Solved

Missing Head to Head Rank

I have 5200 rank points but after I got disconnected in a game I no longer have a rank. I should be top 10 but I'm not even on the ladder Ps4 gt wrecka-- EA_Blueberry: Removed [INFO Request] f...
  • EA_Roger's avatar
    EA_Roger
    8 years ago

    Hey @all,

    We are continuing to look into this issue on our end and the information you've taken the time to provide to us will help to do that. I've sent this on towards the relevant teams who will continue the investigation on their side. As soon as we have an update on this I will get back to you on this thread.

    Thanks,

    Roger. 

    *Accepted solution for visibility reasons.

laindon1's avatar
laindon1
5 years ago

Platform: PS4

GamerTag/PSN ID: xxcowboys8850xx
Time & date for the last time you checked your rank: 1/9/21 10:00 AM

Timezone: Eastern

Have you played any games since you lost your rank (Y/N): Yes, one.

Did this occur at a particular time in the game (Game froze, disconnect, opponent quit, etc): Opponent disconnected

Please help!!! I just want to see my rank

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@laindon1 

This post is from 2017 so I'm going to shut it down to avoid further necroposting.

  • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

AHQ Rules: https://answers.ea.com/t5/help/faqpage#dos-donts


If you're playing Madden NFL 21 please post on these forums: https://answers.ea.com/t5/Madden-NFL-21/ct-p/madden-nfl-21-en

Our teams were made aware of this ongoing issue a while back and put in a fix. It's possible the rank could still disappear but we have reports it will return after continually playing more games. We'll keep an eye on any additional reports on this and encourage you to post it in the Madden NFL 21 forums if you continue to experience this.

Thank you all for flagging down important topics like this and for playing Madden NFL! 

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