Forum Discussion

MrMath076's avatar
4 years ago
Solved

Missing Purchased Packs

So, a few days ago I purchased some packs with my MUT points that I bought. I never received the packs, and now my points are gone and I didn’t get anything for them. At one point I got a message say...
  • EA_Illium's avatar
    4 years ago

    Hey @MrMath076, Sometimes we can see a delay in items appearing on your account, if it's already been more than 24 hrs I would recommend backing out of MUT and completely closing then relaunching your game. 

    If your items still are not on your account, you will want to reach out to our support to take a further look. 

     

    Thanks!    

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