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No1xdraftpck's avatar
No1xdraftpck
Newcomer
2 years ago
Solved

Mut 23 won't let me play online

Hi, I recently have not been able to play any head to head online games in Madden ultimate team. When I go to play, it loads up for half a second than it kicks me back to the main menu saying I need ...
madden nfl 23
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hello @no1xdraftpck,

    Please give the following steps a try to help with this error:

    • Please run through the connection guide here as well as the steps from Xbox 
    • Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) 
    • Try removing and re-adding your gamertag from your Xbox
    • Check that you have an open NAT type on your console 
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hello @no1xdraftpck,

Please give the following steps a try to help with this error:

  • Please run through the connection guide here as well as the steps from Xbox 
  • Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) 
  • Try removing and re-adding your gamertag from your Xbox
  • Check that you have an open NAT type on your console 
  • MonkeyMa_Monie0's avatar
    MonkeyMa_Monie0
    1 year ago

    I have ps5 is it the same 

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