[MUT] missing rewards: Amazon Prime Gaming
Product: Madden NFL 22
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? SavageMonkeyy
Date/time issue occurred 8/21/2021
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug i linked my amazon prime with my ea account and never received the rewards
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? be unlucky
What happens when the bug occurs? nothing
What do you expect to see? 10 gold or better player pack
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? 3070
Enter RAM memory size in GB 32
amazon prime is linked to my account but no rewards have been granted, please help me with this
[EDIT: slightly modified thread title to improve visibility if other players face the same issue]
- @SavageMonkeyy are your rewards still missing? usually, rewards granted from other sources take some time till they show up in MUT because the information has to be passed through the systems.
furthermore, the rewards most often need to be triggered to show up. This might happen by completing one more game or restarting the game (or newly logging in).
If your rewards are still missing: did you have a look at your item binder? sometimes rewards and content go directly there without notice (sorting by 'newest' might be helpful to find them if the content is there).
if that does not work either, you might have to contact EA Help (see contact details below). they should be able to solve this issue for you since they can track your account.
hope that helps. good luck!
EA Help
website: https://help.ea.com/en/contact-us/?product=madden-nfl-21&community=true
twitter: https://twitter.com/EAHelp
facebook: www.facebook.com/eahelphub
