Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? callmecorona
Date/time issue occurred Friday, August 27, 2021/9AM PST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug After playing a Solo Battles game, the post-game screen showed no points being awarded (but they were), and then when I clicked to start a new Solo Battles game, an error message popped up saying "This event is not available" and it kicked me out of Solo Battles screen and to the main MUT screen. When I went back into Solo Battles, the available games to play were gone and instead it showed my final score for Solo Battles and my rewards tier as if I had completed all the Solo Battle games...but I had not. I am now unable to access my remaining Solo Battles game (I only had 1 game left when this occurred), and I am unable to get the points I need to move me into the next rewards tier. It says I have a solo battles score of 143,712 and I needed the last game to push me into the 150,000 point tier, but since I cannot play the last game, I will be missing out on the additional coins and reward packs.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No clue. Not happening to all people, but there are multiple complaints of same issue happening to others on Twitter. I am not sure what console/version of the game the others are running or any of their specific details. (Not sure if it matters, but I was playing my games from the Right to the Left of the available 4, so the game I didn't get to complete was the 1st game on the left. I had played the far right game first, the second game I played was the one to the left of it, the third game I played was the next game to the left. The far left game was the one I was unable to play.)
What happens when the bug occurs? After playing a Solo Battles game, the post-game screen showed no points being awarded (but they were), and then when I clicked to start a new Solo Battles game, an error message popped up saying "This event is not available" and it kicked me out of Solo Battles screen and to the main MUT screen, and when I went back into Solo Battles, the available games to play were gone and instead it showed my final score for Solo Battles and rewards as if I had completed all the Solo Battle challenges
What do you expect to see? The 4 solo battle games that became available on Friday, 3 of them complete, one of them not complete and available for me to play.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A
This is the link to my Twitter post to @EAHelp that shows the video of the bug as it happens. (I Direct Messaged them as they requested, and they directed me to posting about the issue here on the forums.)
https://twitter.com/SMCIB/status/1431304992711790594
Also, in the "Which mode has this happened in? ⭐" field I selected Solo Challenges, because the option for Solo Battles is not an available option.
