@benjimufc1 unfortunately not this week. ☹️ I've merged your post to another thread where a lot of other players reported this issue as well. There is no solution yet but at least there are some workarounds that seem to work to avoid (or at least reduce the risk of facing again) this bug for players (you will find more information about known Solo Battle bugs and suggested workarounds here):
- Not allowed to play all 13 Solo Battle games: a lot of players reported that they are not able to play all 13 games. Most often, the 13th game was missing while there was an error message after the 12th game. Sometimes this bug occurred even earlier. The following approaches seem to help avoiding this bug:
- clearing the cache (as described above, I'm quite convinced now that the issue is cache related): the game saves (user-specific) information there. if something corrupted is stored there, it seems to interfere with the counter of Solo Battle games (or maybe cause the bug directly). how to do that: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
- avoid playing too many games in a row in one session: for me (and I've read from other players too) it seems to work to restart the game (i.e. Madden) between Solo Battle games if I want to play more than 2-3 Solo Battle games in a row. I guess this approach might help to avoid that the cache interferes with the counter for played Solo Battle games.
In order to find a solution for this issue, the dev team is asking affected players to provide the following information. It would be great if you could post that in this thread. thank you!
If you are unable to play the 13th game in Solo Battles we will need the information below to look into this:
- Gamertag/PSN ID/Origin ID
- Platform you play on
- When did you play your 12th Solo Battle game? (Date and time)
hope that helps. good luck!